TYÖKALUT
 

 

 

 

  www.conciergeclefsdor.com

Look for the crossed gold keys of service

Union Internationale les Clefs d'Or

A long history of hospitality...

In the ancient world it was the gatekeeper who held the keys to the house. He greeted guests as they arrived and attended to their needs. In the 12th century the "concierges" appeared in the castles and palaces of Europe where they remained important members of the household staff for centuries to come. Then as now, their duties were to welcome and assist the guests throughout their stay.

Today's castles and palaces are of course luxury hotels, and the concierges continue their ancient traditions. In 1929 the legendary parisian concierge, Ferdinand Gillet, envisioned a multinational network of concierges when he founded Les Clefs d'Or. Through the years this organization has spread to over 30 nations and comprises more than 3000 members worldwide. The spirit of this global network is embodied in our credo:

In Service through Friendship.

As new concierges enter the profession they are made aware of this long tradition of hospitality, and the responsibility that wearing the golden keys brings with it. We are commited to providing our guests with memorable and successful travel experiences.

How can the concierge in your hotel or resort help you get the very most out of your vacation or business trip?

It's as simple as ABC...


Airline information, antiques, audio visual equipment
Boating trips, babysitters, bus routes, balloon rides
Car rentals, camera equipment, courier services
Dentists, directions, dancing, dinner reservations
Emergency care, eyeglasses, exercise equipment
Flowers, film developing, fax transmissions
Golf courses, gas stations, gift shops
Hair stylists, horseback riding, hotel reservations
Interpreters, ice skating, ice cream
Jazz clubs, jogging trails, jewelry stores, jugglers
Kennels, kites, keys, kazoos, kosher restaurants
Limousines, luggage repair, lingerie, lottery tickets
Maps, museums, massages, music stores, manicures
Notary services, neckties, natural foods, newspapers
Optometrists, opera, oxygen tanks, objets d'art
Pet care, passport information, photographers
Quiche, Queen Anne furniture, quarter horses, quilts
Racetracks, romantic evenings, reliable repairs, rugs
Shopping centers, sailboats, secreterial services
Tickets, tuxedos, tours, travel agents, theaters
Umbrellas, unusal outings, underwater adventures
Video rentals, vaccinations, visitor's bureaus
Whale watching, weather reports, wedding plans
X-rays, xeroxing, xylophones
Yachts, yogurt, yarn, YMCAs, yoga centers
Zoos, zipper repairs, zinfandel, zip code directories

The crossed gold keys that you see on a concierge's lapels are the symbols of Les Clefs d'Or, which is the international association of professional hotel concierges. These golden keys mean that you are dealing with a professionally trained concierge who has built up the skills and contacts to open doors for you throughout the city and indeed the world.

NATIONAL U.I.C.H SECTIONS & PRESIDENTS


© Copyright 2001
by Hotelliportieerit ry
DESIGN by J. Oskar Salo
 joskarsalo@hotmail.com